“It was flat-out theft.” That’s how one woman describes her experience with Kay Jewelers, which is facing a barrage of complaints from customers who say their jewelry was lost or damaged — or even ...

Diamonds are supposed to be forever, unless, as some consumers are alleging, you shop at Kay Jewelers. Some customers are claiming that after they took their diamond jewelry to Kay Jewelers, the rare ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. “It was flat-out theft.” That’s how one ...