Organizations today are in a constant state of flux, and the ability to drive successful transformations hinges on one critical factor: the relationship between employee motivation and customer ...
This is a special article. It is the 500th article I’ve written for Forbes.com. It is hard to believe that I’ve been writing at least one weekly column for Forbes for almost 10 years, and I haven’t ...
NEW YORK--(BUSINESS WIRE)--Persado, the Motivation AI platform that generates the language to inspire every individual to engage and act, today announced the launch of its 2022 Customer Motivation ...
NEW DELHI: METRO Cash & Carry, a division of German retail giant METRO AG, plans to more than triple its wholesale store count in India over the next five years, to 50 by 2020 from 16 now. In an ...
Sue Barrett, Marketing mag’s very own sales guru and founder of Barrett Consulting poses the question: If customer service is sales 101, then why are we not delivering? There is a strong slump in ...
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